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Microsoft®

Microsoft Outlook 2003

Level 1

Outlook 2003 Module I presents skills training and assessment for some of the skill sets that form the Microsoft Office Outlook 2003 Specialist exam. This course provides competency in working with contacts, using e-mail, formatting and managing messages, creating and managing tasks, working with the Calendar, creating and managing notes, and finding and organizing Outlook information.

Level 2

This course provides competency in configuring and customizing the Outlook interface, using the Journal, using instant messaging, managing multiple e-mail accounts, communicating with newsgroups, creating Outlook forms, using the Business Contact Manager, configuring security settings, collaborating with other Outlook users, and working with offline folders and the remote mail feature.

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